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Use Your Blog For Customer Service

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Blogging for Customer Service

People always ask “What should I Blog About?” This article is not only an AWESOME Blogging Tip, this is a Productivity Tip and a Customer Service Tip.

If you receive a lot of emails or calls asking the same questions, a blog is the perfect place to provide detailed answers. If a question has been asked several times already, chances are that new visitors may have the same question.

By providing a FAQ blog post, your readers can refer to your post instead of emailing or calling. If a question necessitates a more comprehensive answer, consider dedicating an entire blog post to that single topic.

In addition, complaints and suggestions will always be a part of business. If someone has a valid complaint, don’t sweep it under the rug or send out a rushed reply. Instead, consider writing a detailed blog post addressing the complaint. Not only will the readers feel appreciated, but you’ll also help your business in the long run by addressing issues head on.

Using your blog for customer service is an effective use of your blog and solves that problem of “what should I blog”. Above you have a minimum of 3 blog post topics you can write today so get started.

31 Days to Build a Better Blog

31 Days to A Better BlogRevitalize your blog with 31 tasks that will help to turn your blog into the must read powerhouse you’ve always dreamed of. With 31 tasks you can take your blog to the next level.
 

 

 


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